Frequently Asked Questions

What is Rosétek?

Rosétek is a curated catalog of beauty tools sourced from around the world. We find products that perform well, evaluate them before listing, and write honest descriptions of what they actually do. Our catalog covers hair dryers, flat irons, curling wands, hot air brushes, scalp tools, trimmers, and more.

How do you decide what to carry?

Before anything goes live in our store, we look at build quality, safety certifications, and how the product performs in real use. If it doesn't hold up, it doesn't get listed. We aim to keep our descriptions accurate rather than promotional.

How do I contact you?

You can reach us by email at hello@rosetek.us, by phone at (218) 537-1534, or by mail at 504 5th Ave, Ironton, MN 56455. We respond within 12-24 hours Monday through Friday, excluding holidays.

Something is wrong with my order. What should I do?

Contact us at hello@rosetek.us and we'll sort it out. Whether it's a shipping issue, a damaged item, or anything else, we respond quickly and make it right.

Do you have a return policy?

Yes. If you have an issue with a product, reach out to us at hello@rosetek.us and we'll work through it with you.

What currency are prices listed in?

All prices are in US dollars (USD).